Terms of Service

This Terms of Service document (the “Terms”) outlines the terms and conditions of use of the VPN services (the “Services” or “Service”) provided by INNOART ECOMMERCE LIMITED (“VPN Mask”). These Terms also govern the use of and access to VPN Mask’s content (the “Content”), which includes the VPN Mask website (the “Site”), applications (the “Apps”), and any software provided by VPN Mask (the “Software”).

By agreeing to these Terms, you are also agreeing to the Privacy Policy (“Privacy Policy”), which you can read here.

1. Acceptance

By accessing the Content or Services, you are agreeing on behalf of yourself or those you represent (“you”) to comply with and be legally bound by these Terms in their entirety. These Terms constitute a legally binding agreement (the “Agreement”) between you and VPN Mask. If you do not agree with any part of the Terms, you may not use our Services. By creating an account for using our Services, you represent that you are at least eighteen (18) years of age or that you are a valid legal entity, and that the registration information you have provided is accurate and complete.

2. Modification

VPN Mask may update the Terms from time to time without notice. If you continue to use VPN Mask’s Services, Content, Site, Apps, or Software after these changes take effect, then you agree to the revised Terms. The current version of the Terms is available on the Site. You understand and agree that it is your obligation to review these Terms from time to time in order to stay informed on current rules and obligations. Notification on any core changes to the Terms will be provided to subscribers through an email message or update to the Site. Your use of the Content or Services following the changes to these Terms constitutes your acceptance of the changed Terms.

3. Privacy Policy

VPN Mask is committed to your privacy and does not collect or log browsing history, traffic destination, data content, or DNS queries from Subscribers connected to our VPN. During your registration, we may collect some sensitive personal information, such as your email address and payment information. We only collect information that are necessary for the proper delivery of the Site and Services. For the sake of clarity and transparency, we have placed all information related to data collection in a separate document known as the Privacy Policy, which is available on the Site. Please review the Privacy Policy in its entirety to get a clear understanding of how we handle your sensitive data.

4. Subscriptions

By subscribing to the Services, you agree to become a subscriber (“Subscriber”) for the period you have elected. A full list of subscription plans and pricing is available on the application. VPN Mask reserves the right to amend subscription fees or institute new fees at any time upon reasonable advance notice posted on the Site or sent via email. Any changes to the pricing will not affect the Subscriber’s current subscription period and will become effective upon subscription renewal. When supported by your payment method, plans renew automatically by default at the completion of the billing term. By default, the renewal term is for the same duration as the billing term for the original subscription. The subscription fee will be charged automatically to the payment method you last selected. If you would like to discontinue automatic renewal, you may sign in to the Site and turn off auto-renewal. By default, auto-renewal is turned on when you use a payment method that supports auto-renewal (such as a credit card or Paypal).

5. Refund Policy

Refunds are handled by Apple App Store.

6. Acceptable

Use Policy VPN Mask Services may be accessed from all around the world, so it is your responsibility to assess whether using the Site, Apps, Software, or Services is in compliance with local laws and regulations. Whenever you use the Site, Apps, Software, or Services, you should comply with these Terms and applicable laws, regulations, and policies. You understand that it is your responsibility to keep your VPN Mask account information confidential. You are responsible for all activity under your account. If you ever discover or suspect that someone has accessed your account without your authorization, you are advised to inform us immediately so that we may revoke your account credentials and issue new ones. VPN Mask aims to provide the best service possible to all of our Subscribers. In that sense, we require that you do not misuse our Content or Services. A misuse refers to any use, access, or interference with the Content or Services contrary to the Terms or applicable laws and regulations. In order to protect the Services from being misused or used to harm someone, VPN Mask reserves the right to take appropriate measures when our Services are being used contrary to these Terms and applicable laws. You agree that VPN Mask may terminate your account, without providing a refund for Services already paid, if you misuse the Service. In using our Services, you agree not to: Send or transmit unsolicited advertisements or content (i.e., “spam") over the Service. Send, post, or transmit over the Service any content which is illegal, hateful, threatening, insulting, or defamatory; infringes on intellectual property rights; invades privacy; or incites violence. Engage in any conduct that restricts or inhibits any other Subscriber from using or enjoying the Service. Attempt to access, probe, or connect to computing devices without proper authorization (i.e., any form of “hacking”). Attempt to compile, utilize, or distribute a list of IP addresses operated by VPN Mask in conjunction with the Service. Use the Service for anything other than lawful purposes.

7. License

Modifying, distributing to unauthorized parties, reverse engineering, or otherwise using the Software in any way not expressly authorized by VPN Mask is strictly prohibited. Usage of any material which is subject to VPN Mask’s intellectual property rights is prohibited unless you have been provided with explicit written consent by VPN Mask.

8. Third-party Websites

VPN Mask may provide you with content belonging to Third Parties (“Third Parties”) or links leading to third-party websites. VPN Mask is not responsible for the availability of the content provided by Third Parties as they are not under the control or supervision of VPN Mask, and they may have different terms of use and policies. Your access through our Services to any website, service, or content provided by Third Parties does not indicate any relationship between VPN Mask and such Third Parties.

9. Disclaimers

We will strive to prevent interruptions to the Site and Services. However, these are provided on an “as-is” and “as-available” basis, and we do not warrant, either expressly or by implication, the accuracy of any materials or information provided through the Site or Service, or their suitability for any particular purpose. We expressly disclaim all warranties of any kind, whether express or implied, including but not limited to warranties of merchantability or fitness for a particular purpose, or non-infringement. We do not make any warranty that the Services will meet your requirements, or that it will be uninterrupted, timely, secure, or error-free, or that defects, if any, will be corrected. You acknowledge that you access the Site and Services at your sole risk and discretion. VPN service coverage, speeds, server locations, and quality may vary. VPN Mask will attempt to make the Service available at all times. However, the Service may be subject to unavailability for a variety of factors beyond our control, including but not limited to emergencies; third-party-service failures; or transmission, equipment, or network problems or limitations, interference, or signal strength; and may be interrupted, refused, limited, or curtailed. We are not responsible for data, messages, or pages lost, not delivered, delayed, or misdirected because of interruptions or performance issues with the Service, communications services, or networks. We may impose usage or Service limits, suspend Service, terminate VPN accounts, or block certain kinds of usage in our sole discretion to protect Subscribers or the Service. The accuracy and timeliness of data received is not guaranteed; delays or omissions may occur. VPN Mask reserves the right to investigate matters we consider to be violations of these Terms. We may, but are not obligated to, in our sole discretion and without notice, remove, block, filter, or restrict by any means any materials or information that we consider to be actual or potential violations of the restrictions set forth in these Terms, and any other activities that may subject VPN Mask or our customers to liability. VPN Mask disclaims any and all liability for any failure on our part to prevent such materials or information from being transmitted over the Service and/or into your computing device.

10. Limitations of Liability

VPN Mask shall not be liable and shall not have responsibility of any kind to any Subscriber or other individual for any loss or damage that you incur in the event of: any failure or interruption of the Site or Service; any act or omission of any Third Party involved in making the Site or Service or the data contained therein available to you; any other cause relating to your access or use, or inability to access or use, any portion of the Site or its Content; your interactions on the Site or Service; your failure to comply with this Agreement; the cost of procurement of substitute goods or services; or unauthorized access to or alteration of your transmissions or data, whether or not the circumstances giving rise to such cause may have been within the control of VPN Mask or of any vendor providing software, services, or support for the Site or Service. In no event will VPN Mask, its partners, affiliates, subsidiaries, members, officers, or employees be liable for any direct, special, indirect, consequential, or incidental damages, or for any other loss or damages of any kind, even if they have been advised of the possibility thereof. The foregoing shall not apply to the extent prohibited by applicable law.

12. Indemnification

You agree to indemnify, defend, and hold harmless VPN Mask, its officers, directors, employees, members, partners, agents, and suppliers, and their respective affiliates, officers, directors, employees, members, shareholders, partners, and agents, from any and all claims and expenses, including attorneys’ fees, arising out of your use of the Content and Service, including but not limited to your violation of this Agreement. We may, at our sole discretion, assume the exclusive defense and control of any matter subject to indemnification by you. The assumption of such defense or control by us, however, shall not excuse any of your indemnity obligations.

13. Final Provisions

If any provision in this Agreement is held invalid or unenforceable, that provision shall be construed in a manner consistent with applicable law to reflect the original intent of the provision, and the remaining provisions of this Agreement shall remain in full force and effect. Any failure to exercise or enforce any right or the provision of this agreement shall not constitute a waiver of such right or provision.